How We Mitigate Our Plastic Impact
Our Charcoal color block is made up of 28% recycled materials
And thanks to our on-site plastic grinder, we are able to take defective or returned products, grind them into a powder, and send them back to our plastic supplier to then put back into the plastic manufacturing process.
This plastic grinder can do more than just Beuta products. It's ability to grind almost any plastic allows us to recyle a variety of plastics back into the our blocks.
Types of plastics accepted:
How You Can Help (and save)
Step 1
Drop off your old plastics during business hours at our headquarters:
902 Strasburg Pike, Strasburg, PA 17579
Stop in our office when you arrive and let our customer service team member know why you’re here!
Step 2
we will grind it up and send it back to our supplier to be used in future Beuta products.
Step 3
For any recycled products that is dropped off and fill a smalle recycling bin , you will receive a 10% off coupon code
Have Questions?
Reach out to our customer service, or watch this video to learn a little more!
Beuta Warranty Policy
2 Year Full Coverage Warranty
At Beuta, we are committed to ensuring your satisfaction with our products. Our 2-Year Full Coverage Warranty is designed to provide you with peace of mind, covering all issues, including accidental damage. To initiate this plan, simply take a photo clearly displaying the damage and submit it to customerservice@beuta.com for our review. We may contact you for additional details.
Upon return, a 10% restocking fee will be applied, calculated based on the original price. Please note that our shipping cut-off is 3:00 pm EST, Monday to Friday, and we do not ship on weekends. If you are returning only a portion of your order, the restocking fee will be calculated based on the publicly displayed price and not any sale, promotion, or discounted price.
RECORDS & PROOF OF PURCHASE
Retain your proof of purchase, as it is essential for warranty claims. To make a claim, provide proof of purchase indicating the date of the transaction. You can use the following documents for verification:- Confirmation Email: If you received a Beuta Confirmation Email, it serves as sufficient proof of purchase.- Order Number: An order qualifies as sufficient proof, ensuring the name on the card matches the claimant's name. Ensure to keep your relevant documents safe for any future claims. Beuta reserves the right to refuse claims if we cannot locate a record of your purchase in our systems.
APPLICABILITY
These warranty policies exclusively apply to our current Gen II product, distinguished by the absence of top caps and connection through our patent-pending slide-on, slide-off' connection system.
LIMITED LIFETIME WARRANTY
In addition to our 2-Year Full Coverage Warranty, Beuta offers a Limited Lifetime Warranty
for product defects and certain issues at our discretion.
COVERAGE DETAILS
- Coverage Period: The Limited Lifetime Warranty is applicable for as long as you own the Beuta product.
- Eligibility: This warranty covers defects such as plastic cracking due to freeze/thaw and similar issues, as determined by our discretion.
CLAIMS PROCESS
- Contact Beuta at customerservice@beuta.com if you experience issues covered by the Limited Lifetime Warranty.
- Evaluation: Our team will assess your claim and may request additional information for a swift resolution.
- Resolution: If approved, Beuta will collaborate with you for a solution, including repair, replacement, or another suitable course of action.
Beuta's Limited Lifetime Warranty underscores our commitment to your satisfaction and product quality, ensuring you enjoy your Beuta products for years to come.
Thank you for choosing Beuta. For any inquiries or assistance, feel free to reach out to our customer support team:
Phone: 717-288-2637
Email: customerservice@beuta.com